HOME SUPPORT FAQs
Q? Can I get the NBN at my business or home?
A. Simply call or email us and we can let you know.
Q? If I have a computer issue, who can help?
A. The Telco Spot has the same local owner of IT Black Spot, enabling the supply, installation, configuration of everything you need, including all your telecommunications, computers, laptops, servers, printers, websites, email, software, just to name a few, and most importantly, support provided by our team of local technicians. All this from the one place.
Q? Why don't you have Telstra 4G Mobile lockin contracts?
A. We think everyone should have the option and not be penalised for it.
Q? Can i have all my services listed on the one bill?
Q? I'm going oversea's, do you offer Internet Mobile Packs?
A. Yes, we sure do.
Q? What are the billing dates?
A. All bills will be generated on the 28th of each month. Due dates for these bills is the 15th of the following month.
Q? If I have an issue, who do I call?
A. Simply call The Telco Spot, we can help you with everything.